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Sales Consultant

  • Ashbourne, Derbyshire
  • Submission deadline:
    19th Nov 2021

This role is based within our sales team, working to meet revenue targets while delivering an excellent customer experience. 

Who we are?

We have a reputation for providing quality new homes and exceptional customer experience.  Every aspect of the location, design and specification of our homes is carried out with good attention to detail and the utmost care.  In order to achieve this, we rely on the commitment and effectiveness of our employees.  In return we provide a working environment that offers autonomy, support and opportunity.  We are a five-star builder and were awarded Business of the Year 2019 by the Express and Star.  

What will the role involve?

The overarching objective of this role is to develop, implement and deliver an exemplary customer service on site. You will represent our brand and be an ambassador of the Cameron Way to ensure a smooth sales process is delivered in an efficient and timely way.  You will be knowledgeable in every aspect of the sales process and meeting defined sales targets, working in an environment where the power of team work and collaboration is valued.

Key role responsibilities

  • Be our brand ambassador, ensuring sales centres, your sales team and showhomes promote the company’s five-star status and that customers receive a 5 star experience
  • Actively control the buying cycle and take customers through from initial enquiry to completion
  • Provide insight on lead behaviour and rankings
  • Promote and use COINS to manage leads, nurture opportunities and control/report on sales function 
  • Proactively adopt best practises to calling leads consistently to create opportunities to sell
  • Negotiate independently and autonomously on the sales of houses and advising customers on properties, specifications and the buying process, ensuring meeting sales targets including reservations and completions
  • Manage sales targets and KPIs, developing tactics to achieve success 
  • Understand and adopt the sales strategy in a way that provides a seamless flow from strategy to implementation
  • Contribute to the Sales Managers and sales plans, and be accountable in implementing that plan 
  • Communicate effectively with internal and external customers at a 5 star level
  • Work hand in hand with our Production team to ensure customers needs are managed and met, through regular meetings and updates
     

 

What kind of person are we looking for?

  • Understands what methods to use to exploit opportunities to convert a sale and is confident asking for the sale
  • A track record of achieving sales targets and KPI’s
  • Highly skilled at all aspects of the customer journey 
  • Drive and enthusiasm to execute right sales procedures and processes, to get the best result
  • Proven track record of closing deals 15%-20% of sales opportunities
  • Passion for our homes, products, and services 
  • Frequently develop solutions to get the best possible outcome for the customer without sacrificing company objectives
  • Professional and knowledgeable with the ability to build trust and credibility with customers and colleagues alike
  • Requires some input from Sales Manager and seeks help on high level negation’s/out of the ordinary issues
  • Passionate, proactive, and positive approach to customer service ensuring the right language, tone and environment is set/embedded to reflect our 5-star status
  • Ability to anticipate and overcome late-stage obstacles

How will your career develop?

We will discuss with you how you want your career to develop and will provide the support you need. You will be setting objectives that will provide clarity and purpose and a development plan that provides the right level of development for you at your stage of your career. You will be joining a company that develops individuals careers, provides all the necessary support within a culture that has strong family values.

Our offer?

You will be rewarded generously for your contribution.  You will be paid a market rate salary and will receive an annual bonus based upon the Company meeting its targets. You will receive a benefits package that is competitive within the industry and receive all the training and development you need. 

Equal opportunities

Cameron Homes Limited is committed both to promoting equality and diversity in the Company and to Equal Opportunities in employment.  The Company believes in equality regardless of race or racial group (including colour, nationality, ethnicity, national origins) religion, caste or belief, age, disability, gender, gender identity, gender reassignment, sexual orientation, marriage and civil partnerships, surrogacy, adoption and parental rights.  This includes any incidents of perceptive or associate discrimination and harassment.

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Our selection process

What happens next? Here you'll find more information about our selection process, what might be involved and how our People team will be on hand to support. Learn more

Apply for this role today

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